Luffee

Customer's Name

Mvance

Our talented baristas brewed a total of 324 cups of coffee (both black and white) at the International Palm Oil Congress and Exhibition 2023, held at KLCC Convention Centre from 7th to 9th of November 2023.

Outcome

Customer is happy as they manage to collect more leads because of serving specialty coffee

Customer’s guests are happy as they said we served the best coffee compared to rest of exhibitors

Some guests even come back 2nd day to request for coffee

Customer is happy with the speed, service and quality of coffee

Overview

Luffee x Mvance

Mvance, a prominent participant in the International Palm Oil Congress and Exhibition 2023, sought to enhance their exhibition experience by offering specialty coffee to attendees. Our event barista service was engaged to provide high-quality coffee beverages throughout the event.

Objectives

To attract and retain guests at the Mvance exhibition booth.

To provide a unique and memorable experience for attendees.

To assist Mvance in generating more leads through enhanced guest engagement.

Solution

We set up a fully-equipped specialty coffee station at the Mvance booth. Our team of skilled baristas prepared a range of coffee options, including both black and white coffee, catering to diverse preferences.

Execution

Duration

3-day Event ( 7th to 9th November 2023)

Total Coffee Served

324 cups

Types of Coffee Served

A variety of black and white coffee options.

Service Quality

Speed and efficiency in service to minimize wait times for guests.

Results

Increased Engagement: Mvance reported a significant increase in booth traffic, attributing this to the unique offering of specialty coffee.

Positive Feedback: The guests expressed high satisfaction, praising the quality of the coffee as the best compared to other exhibitors.

Repeat Visitors: Several guests returned specifically for the coffee on the second day, demonstrating the memorable impact of the service.

Lead Generation: Mvance successfully collected more leads, citing the coffee service as a key factor in engaging more visitors.

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Conclusion

The integration of specialty coffee services at the Mvance booth significantly enhanced the guest experience, leading to increased engagement, positive feedback, and effective lead generation for our client.

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